Frequently Asked Questions


I can't find my, or need a new, password:

Click here and fill in the e-mail adres you registered with. A new password will be send to this e-mail adres. Make sure to check your SPAM folder. 


What is my username?

It is the e-mail adres you signed up with. If you forgot the adres you signed up with, click here and fill in the 3 most likely e-mail addresses you can think of. Check the inbox and SPAM folder of these e-mail accounts and look for an e-mail from us. The e-mail adres that received the notification is your user name. If this doesn't resolve your problem. Notify us by clicking here.


How can I update my personal information?

This can be managed in your personal account. Click here to manage your personal info. 


How can I update my payment information?

It is not jet possible for customers to update their payment information. Click here  and fill in the form so we can help you out. 


How to cancel my subscription or trial?

If you want to cancel your subscription or trial click here


Why was there money drawn from my account?

The 14 Day Challenge + Group Coaching is subscription based and  is $37 a month after the trial period has ended. This is clearly stated on our sales page


Can I Get a Refund?

This is our refund policy for subscriptions.


Where can I find your products & services?

Here you can find all our current products and services.


What is in the 14 Day Challenge Product?

The 14 day challenge product contains weekly group coaching, tech calls, 14 modules of teachings, plus access to our VIP Facebook group. 

 


I have a (technical) question about setting up my business or need feedback, where to go to?

You can ask your questions in our VIP facebook group (if you're a member), under the video's in your product section, in the feedback portal and on the weekly live coaching & tech calls.


I can't find an answer to my questions, what now?

To get your question answered you can fill in this form or send an email to [email protected] with [Other Question] in the subject line. We usually respond within 1-2 business days. 

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